F.A.Q

Q1. Are you factory ?

A1.Yes, we are factory, and we have our own engineers. Our engineers have rich experience on new product design and development. Our protocol is more better than others, can compatibility more cars.

Q2. Do you have certificate?

A2. Yes, we have CE, ROHS, FCC certificate for our product.

Q3. Do you support OEM or ODM?

A3. Yes, we can make OEM or ODM for you, print your logo, customize your package and user manual etc.

Q4.Do you offer guarantee for the products?

A4. Yes, we offer 3 years warranty to our different products.

Q5.How to deal with the faulty?
A5.Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%.

Secondly, during the guarantee period, we will send replacement together with your next new order. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q5. How to contact you?

Please send email: sherry@acclope.com  or whatspp: +86-13510545042

Our Service:
1. Your inquiry related to our products or prices will be replied in 24 hours.
2. New product design and development
3. We support OEM&ODM, silk print your logo,customize package box and manual.
4. 3-year warranty
5. Product is with good quality and good protocol.